WHAT TYPE OF INFORMATION DO WE COLLECT?  

We gather and retain information that you enter on our site or intentionally share with us. This includes personally identifiable information such as email addresses, location details (including country, region, and city), first and last names, telephone numbers, subscriptions, and purchase history. We also collect payment information, such as credit card details, as well as comments, feedback, recommendations, and personal profiles. Additionally, we may gather and analyze browsing data using analytical tools, which include page response times, IP addresses, login information, and the total time spent on each page. This helps us understand the interests of individuals visiting our platform.

 

HOW IS THE INFORMATION COLLECTED?  

When you make a transaction on our site, we collect the information you provide as part of the process, including your name, email address, and any other personal details necessary for the requested transaction. Your personal information will only be used for the specific purpose you requested.

 

WHY DO WE COLLECT THIS INFORMATION?  

We collect this information to provide continuous support and assistance to our users and customers, to operate our services, to communicate with you, to comply with relevant laws and regulations, and to generate aggregated statistical data. This helps us enhance our services and those of our partners.

 

HOW IS PERSONAL INFORMATION STORED, USED, AND SHARED?  

Our website is hosted on the Wix.com platform, through which we market our products and services. Your information may be stored in a secure database on Wix.com servers that are protected by a firewall. All payment gateways used by our company comply with PCI-DSS standards, managed by the PCI Security Standards Council, which includes major brands like Visa, Mastercard, American Express, and Discover. Adhering to PCI-DSS requirements ensures that credit card information is handled securely by our store and its service providers.

 

HOW DO WE COMMUNICATE WITH WEBSITE VISITORS?  

We may contact you regarding your account, to address payment disputes, to collect fees or debts, to conduct surveys or questionnaires, to provide updates about our company, or for other purposes necessary to fulfill our agreement, as required by local laws. We may contact you via email, WhatsApp, text messages, or postal service.

 

HOW DO WE USE COOKIES OR OTHER TRACKING TECHNOLOGIES?  

Our website does not use cookies to track personal information. However, please note that external services, such as Google Analytics and other technologies available in the Wix App Market, may have their policies regarding the collection and management of information. These external services are not covered by Wix's privacy policy.

 

HOW CAN VISITORS REVOKE CONSENT?  

If you prefer that your personal information is not collected, please contact us via email at isautrindade17@gmail.com.

 

UPDATES TO OUR PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so we encourage you to review it regularly. Any updates or clarifications will take effect immediately upon being posted on our website. If we make any significant changes to this policy, we will inform you so that you are aware of what information we collect and how we use it.

 

QUESTIONS AND CONTACT DETAILS  

If you would like to access, correct, or delete any information we have collected about you, please contact us by email at isautrindade17@gmail.com, or reach us at Rua Ex. Gago Coutinho, CP 40, Sao Tome, Sao Tome and Principe, or by phone at (+239) 9881522.​